Comfort Heating & Cooling Customer Reviews in Portland
Looking for a trusted HVAC company in the Portland area? See what local homeowners have to say about working with Comfort Heating & Cooling. Our customers rely on us for heat pump installation, furnace service, ductless mini-splits, and dependable HVAC repairs. Read real reviews from Portland-area homeowners and learn why so many choose our team for reliable comfort and straightforward service.
Posted on Google
Kerrie Hawkes0 days agoTrustindex verifies that the original source of the review is Google.
We had a wonderful experience with Comfort Heating & Cooling, they were professional, kind and very informed. I will reccomend and use them whenever we have any furnace needs.Posted on Google
Betsy Guerreiro2 days agoHumberto is a heck of a nice guy and did a great job troubleshooting our broken unit in the rain. He was very tolerant of our barky dogs. Iād gladly have him back and highly recommend him.Posted on Google
Anne Buckley2 days agoWe've been longtime customers of Comfort Heating & Cooling, and they've truly earned their 5-star reputation. They are our go-to company for HVAC service and maintenance, including our annual tune-ups, and they installed a new furnace for us several years ago. Their technicians are consistently excellent. A special shout-out to Braden, who performed our annual heating and cooling system maintenance today. He was knowledgeable, thorough, and took the time to clearly explain everything and answer all of our questions. Braden is also friendly and personable. Even our gray cat is a huge fan of him! Julie in the office is equally outstanding. She's always on top of things, pleasant to work with, very responsive, and she makes scheduling and communication easy. Comfort Heating & Cooling continues to provide exceptional service, and we wouldn't hesitate to recommend them to anyone looking for a trustworthy HVAC company.Posted on Google
Wendy McKay2 days agoGreat customer service and explanation of work performed!Posted on Google
name8 days agoExcellent service! Humberto came today to do a tune up on our system. he waited paitently for me after i forgot to set an earlier alarm and then as he worked he was kind and informative keeping me in the loop the entire time and in a way i understood. would definitely higher this company again!Posted on Google
Rachel Nicholas14 days agoComfort Heating was excellent! Humberto went above and beyond cleaning and servicing my furnace. He showed me areas to watch out for and additional suggested fixes. He was extremely thorough. I will definitely be calling them again.Posted on Google
Nick Styles15 days agoThank you for coming out today to make the repairs to our furnace. Jaden was professional and made sure we understood all the work done. He even shared pictures of what the items looked like before and after. We have only used Comfort Heating & Cooling for the last 16 years and we will continue to use them in the future.Posted on Google
Jennifer Raynak16 days agoI have used Comfort Heating for years as Charlie and his employees always treat clients like they matter! I have always found their techs to be honest and straightforward. Today, Braden came to my house for servicing and I was so impressed! He was professional and friendly. He explained what he was going to do and before buttoning up the furnace, he showed me in person what he evaluated and pionted out a few issues to be aware of. No pressure and gave me a quote for the future in case I choose to do them. No up-selling, no service plans - just honest feedback. Braden was patient and kind! I will continue to use them for my home and rental properties in the future.Posted on Google
Steven Carlson26 days agoHumberto was very pleasant to work with, well informed, and explained things well.Posted on Google
Sam Schwartz29 days agoI found Comfort Heating & Cooling via a recommendation of someone who used to work for them and I'm happy to say I'll be a repeat customer. Both their office admin (Julie) and the tech they sent (Humberto) were very straightforward and clear communicators. My first appointment was for annual service and my second appointment was to resolve a couple of non-urgent issues Humberto spotted on his first inspection. It's clear they focus on repairs where possible. I've experienced other companies in the past that seem to be looking for any excuse to suggest a major replacement or upgrade. Their pricing is reasonable - not the cheapest, but I'm happy to pay a little more for folks who are reliable, trustworthy and easy to work with.Posted on Google
Russ Wood29 days agoThe Comfort Specialist, Humberto Zurita, arrived on time and quickly identified the problem with our heater. Within 10 minutes he had addressed the issue and it was back working well. Importantly, his communication during the process was excellent and I understood what had happened and how the fix was made. Truly outstanding.Posted on Google
Nicole and Tobias33 days agoComfort Heating and Cooling is a solid and dependable company. We rely on them for both air conditioning and furnace maintenance, and they have been consistently able to solve problems that other companies said were impossible. We wholeheartedly recommend their services!Posted on Google
Tanis Knight34 days agoThis company was just great. The technician, Humberto Zurita, couldnāt have been more knowledgeable and helpful. I highly recommend!Posted on Google
Keith Strachan36 days agoThe two techs that they sent out were personable and efficient. They made sure to check in with me at the end of the install to show me how the system would work and what to expect from it. But, what impressed me the most was that after the install was complete and the invoice paid I got a request from Comfort to return and take care of some (in their words) "Quality issues". Not I did not see any issues with the install when it was done, but I guess the owner looked at the pictures the techs took and felt some things needed to be addressed. This DID NOT need to be done in my estimation. The owner of Comfort heating came out and fixed things himself. This really impressed me, I had not noticed and had already paid them. These guys TRULY stand behind their work and having the owner return to ensure that my install was 100% correct means that I will 100% recommend them to anyone and will be a loyal customer in the future.Posted on Google
Dale37 days agoDont look any further, this is the best of the best. I live in Kenton and they service my furnace and new heat pump. They are super polite and professional. They call a few minutes before arriving so you can be ready. These people care about the work they do and it will always be right.Posted on Google
Rainbeaux40 days agoUpdate: I originally lowered this review from 5 stars to 3 because of a communication problem during a furnace inspection. I'm happy to say the follow-up experience has changed my opinion back to a positive one. I've been using these guys for many years and have generally found them fast, thorough, and honest. A few months ago, a technician inspecting my heating system believed he saw small cracks or damage in the burner plate/heat exchanger and disconnected the gas. My frustration at the time was that I didn't clearly understand that the furnace had been disabled, and I didn't discover it until months later when I needed auxiliary heat. More recently, another technician came out and carefully reexamined the heat exchanger. He did not see the same damage that had been identified previously and took the time to go over the system with me. He's also taking care of some maintenance that the system needsācleaning the squirrel-cage blower and coils and replacing the condensate pump. This follow-up visit was much more like the service I've received from this company over the years: thorough, helpful, and communicative. I especially appreciate that they were willing to take another careful look rather than simply relying on the earlier diagnosis. Companies don't always get every visit perfect. What matters to me is what they do afterward. In this case, they came back, reexamined the issue, explained what they found, and are taking care of the other maintenance the system needs. I'm changing my review back to 5 stars.Posted on Google
Jarrett Daviscourt41 days agoPosted on Google
Wynn Thies42 days agoHumberto was very curtious and professional. Explained what he was doing so there were no questions.Posted on Google
Janet Sorber44 days agoHumnerto Zarito was our technician today. So knowledgeable. He did a great job, respectful of our property. Informative, efficient and pleasant to work withPosted on Google
Gib Nichols44 days agoHumberto was very helpful and has a great smilePosted on Google
ron brewmaster44 days agoZurita was great servicing my furnace and AC today. Discovered an issue with the heat exchanger and checked with the manufacturer on the warranty before proposing a new replacement furnace. Bryant said it was covered under warranty so by checking, my repair cost is just labor and shipping! Saved me about $4K! I love Comfort Heating and Cooling as they are honest with hardworking, professional staff. Their maintenance plan is also a great deal compared to other companies. Always satified with their service!Posted on Google
Kathy47 days agoPosted on Google
Sharon du Coudray47 days agoI had my yearly maintenance checkup today. Humberto was great. He answered any questions I had and he was accommodating to my situation. I very much recommend this company. They always give me really good service and respond to any issues I might have.Posted on Google
Susan Baltzell50 days agoPatrick stayed into dinnertime but did not charge extra - to complete testing to find the problem with furnace installed 3 years sgo by another company, now causing problems. Really appreciated his thoroughness, experience, knowledge and explanation of his findings! Would trust this company with any furnace need. Fair and profesdional! Thank you!!Posted on Google
Debra Westcott51 days agoUmberto did a great job for me. I'm very satisfied with Comfort Heating and A/C. They installed my A/C unit two years ago, and it keeps my home comfortable. Thanks to all the technicians and office staff at Comfort Heating.Posted on Google
Frederic Andersen68 days agoCrew was on time, fast, friendly and went above and beyond. Price was reasonable. Would highly recommend.Posted on Google
David Hawkins69 days agoI needed replacement of some crawlspace ducts. The service was prompt, fast, left no mess, and good communication throughout. Of course, it was expensive, but that was expected and appropriate.Posted on Google
Lori Wells76 days agoAlways a good experience w/ Comfort Heating & Cooling. Professional, thorough, & friendly! Highly recommend!Posted on Google
Steve Guess90 days agoNew Carrier furnace just installed today 8/13/2026. Highly recommend Comfort Solutions for any Furnace, A/C concerns or replacement. Cameron, Justin,and Caleb are excellent. Very Professional, and Knowledgeable. I am a completely satisfied customer. Thank you all. Jessica thank you also for always staying in contact and making the payment process simple.Posted on Google
Josh Miller96 days agoPosted on Google
William Charpentier98 days agoJust had Comfort out to do our annual heat pump tune & service. Through the years we have met most of their techs as well as the owner and talked with Julie on the phone. They are all top notch - know what theyāre doing and get the job done. In our book - they are all the best! DukePosted on Google
bruce mason106 days agoGreat job, the guys were great.Posted on Google
George Young106 days agoJacob was on time and thorough on checking our AC and furnance. He was polite and easy to talk to. I liked his service.Posted on Google
Janine Stanton107 days agoI am so impressed with Comfort Heating and Cooling. Our A/C went out on a 20 year old unit. They reviewed the site, recommended a replacement unit and provided a quote the next day. Truly amazing. The expertise, quality of workmanship and communication exceeded my expectations. We are changing to Comfort for our maintenance contracts as well.Posted on Google
Ron Myers113 days agoThe HVAC technicians that arrived at my house were absolutely great, they're communication was on target, they called me to let me know when they would precisely arrive, and then when they did arrive they quickly inspected the equipment tested everything came up with a solution to the challenges and made the corrections, I am very happy with the work.Posted on Google
Beth Johnson140 days agoI have been using Comfort Heating and Cooling for a few years now and have recommended them to others. I had a very unique and complicated circumstance that became confusing for both the service providers and myself. When the practice part of the issue was finally figured out it then became a financial issue. Working with the office while the installer was still at my š , the misunderstanding was clarified and my thermostat was installed. Every one was. Patient with me, as well creative as problems were solved and I was happy. My heat pump is running quietly and more efficiently and I'm happy as a lark. (Heat pump not installed by Comfort, they fixed another company's errors).Posted on Google
KellyIleen Neibert146 days agomy AC quit working, I was able to get a tech. to my house and find the problem very quickly, he fixed it same visit and was enjoyable to talk to.Posted on Google
Vincent S149 days agoOur AC unit was not working properly. We called Julie at Comfort Heating & Cooling, she rapidly scheduled us and Jacob promptly came out diagnosed and repaired our system. Comfort Heating & Cooling is an excellent company with knowledgeable quality professionals that will help you keep your home comfortable. We will definitely use them again.Posted on Google
Jennifer Rose154 days agoGreat Company We have used them for many years to help our AC unit keep working until parts were no longer available. When it came time to replace our unit they were less expensive than the other quote we received. Jim has always shown up on time and done A+ work. Charlie and Julie have always replied promptly to all my emails and been great to work with.Posted on Google
Matt E154 days agoPosted on Google
Jean Walter155 days agoPosted on Google
alexandra blanco155 days agoComfort Heating and Cooling are the best! I had an AC unit installed with a routine maintenance package. Installation was very smooth and communication was clear. I get a call/text to schedule maintenance, reminders are fantastic.Posted on Google
Estelle Imports156 days agoGreat service! These folks were fast and were able to help troubleshoot a unique sitaution easilyPosted on Google
Marcy Vincent156 days agoGreat company to work with! Professional and not pushy about upselling. Highly recommend using them for all hvac needs.Posted on Google
Thomas Walls174 days agoPosted on Google
Brent Dowty182 days agoComfort came through with a professional tech man who was on time and did a complete service on our heating and cooling machines. He communicated to us all that he did while at our home.Posted on Google
Keith Ruud189 days agoPosted on Google
R. Giard190 days agoIf you are looking for a company that is honest and reliable this is the best HVAC company in the Area. The Owner and staff strive for customer service and backs everything up with their action and professionalism. The communication is the best I have found. Their pricing is right on spot with what the market is. They will work with you in every way to get you the best product. Comfort Heating and Cooling is the only company to use for all of your HVAC needs. I highly recommend their maintenance program. I have a family member that relies on keeping the house a certain temperature for their medical needs. When my system went out during a heat wave they were the only company that was willing to flex their schedule to ensure safety. It was that business ethic that keeps them coming for my annual maintenance and my upgrades. You will not find a better professional company in the area and they will make you feel like you have an extended family. They also respect and appreciate Veteran's, first responders and elderly. Honestly they show appreciation to all equally. This is the company to use for all HVAC needs. āā Always get them and only them to do my maintenance or repair. Charlie and his crew are the most knowledgeable and professional staff you will ever meet or need+0Posted on Google
Karen Hammer194 days agoWe purchased a new furnace and air conditioning unit and are very happy with the installation. Marcus and Justin were very thorough in explaining how the new system works and stayed till almost 7pm so they could finish in one day. Marcus even came back the next day to go through the new Thermostat with us and changed the automatic program to make it easy for us to adjust. Cameron was also very helpful in helping us pick the right equipment and giving us two different bids. We are very happy with there service.Posted on Google
Susan Gayfield247 days agoSteven and Justin were very professional and responsive to my request for an outlet in the bathroom for a bidet installation. Steve spent a good deal of time on the phone with me trying to determine the best options for my situation (tight space, tile on walls and floor). Justin arrived first thing the next morning to provide an estimate which was reasonable, and within 1 hour the outlet was installed. Couldn't be happier.
