What to Look for When Choosing a Heating & Cooling Company
When your home’s heating & cooling system breaks down, how can you be sure you’re choosing a trustworthy, reliable HVAC company? There are important factors to consider when choosing the right company for you and your needs. Let’s dive into some items to keep in mind so you can be fully prepared and confident when searching for the right Portland company for your heating and cooling solutions.
Do your research and find a licensed and reliable technician
Finding a trustworthy and reliable company can be a bit difficult, but don’t be tempted to go with the first one you come across that has availability. Your furnace and air conditioning systems can be a huge home investment, and you should be assured that your technician has the proper training and certification. A great place to start is to research the company you are considering using. You will first want to head on over to their website and see how much information you can gather about them. Their website can give you an excellent sense of the services they offer. Be on the lookout for a full-service business that can do everything from installing new equipment to repairing existing central heating and cooling systems.
Don’t be afraid to look at their customer reviews and referrals! Google is a great tool for consumers to read feedback from past customers. Online reviews will help you gain a better understanding of their credibility, the quality of their work, and how past customers have felt about their experience. Finally, check out the company’s social media accounts. This is a fantastic way to get a sense of the brand’s voice and values.
Social media can tell you a lot about a company and it will give you a chance to see how people respond to their content. Maybe someone has shared photos of the work they had done while providing a glowing recommendation. Some companies also share important information and frequently asked questions that you may find extremely useful while you’re on your search.
Here at Comfort Heating and Cooling, we’re proud that our HVAC technicians are NATE certified. What does this mean for you and how does it set us apart?
NATE stands for North American Technician Excellence. It is a nonprofit certification organization for technicians in heating, ventilation, air conditioning and refrigeration. The goal of NATE is to validate the proficiency of service and installation technicians through a series of rigorous knowledge-based tests that represent real-world knowledge of HVAC systems. It was founded with the vision of being the leader in developing professional technicians in the field.
Contractors, manufacturers, and many others in the industry have come together to partner with NATE and develop the best standards for technicians. When you hire a NATE certified technician, you can feel confident that the installation and/or service of your home’s equipment will be performed with the utmost skill and at the highest level of quality. When your equipment is handled with such skill and care, it will run more efficiently and have a longer life.
Experience matters! The right heating and cooling company will have plenty of experience
You want nothing less than a professional to handle your HVAC equipment. Choosing a company with years of experience will help guarantee reliability and a high-quality system. While longevity doesn’t necessarily mean great work, it is often a good indicator of expertise and success in the industry.
Remember to get price estimates on services and compare pricing. Keep an eye out for financing, rebates, or HVAC specials!
How much a company’s services cost is obviously an important factor. However, it’s a good idea to look around at a few different places and compare pricing all around. This will give you a great idea if they are offering a fair deal or if they are charging too much for their services. Don’t be afraid to call around and ask about specials or financing options. Furnaces, air conditioners, and heat pumps can be a large financial commitment to homeowners, so finding a company that offers special financing could be a huge factor to keep in mind.
If you’re looking to have a new furnace and cooling system installed, the technician should offer a home evaluation. Here at Comfort Heating & Cooling, we take the time to examine your home’s setup and provide you with a series of recommendations based on your specifications. The best way to get an accurate price estimate is for a technician to come to your home and evaluate your current unit and assess what is needed for the size of your home and what would fit your needs.
A company’s customer service approach can say a lot about them
A great HVAC company will take pride in their customer service. Their company should be friendly and approachable while being open to answering any of your questions or concerns. They’ll gladly discuss their values and customer service promises. This is also an opportunity to see if they have any emergency services in case you’re in need of last-minute assistance. Another aspect to look for is an FAQ section. Often, this is where you’ll be able to find some answers to your heating and cooling questions and get a good feel for the services they offer. While you’re seeking out this information, keep in mind to take it with a grain of salt. It’s easy to say great things on a website, but it’s completely different to implement them.
Another solid way to get a feel for a company is to contact them directly. Most websites will include an option to get in touch, and this can be an opportunity to get a more detailed look at how they operate. You’ll be able to see how quickly they respond to your inquiry and see if they ask questions about what you’re looking for and offer suggestions and recommendations. Paying attention to these details and putting the customer’s needs first is what great businesses pride themselves on!
Finding the right heating and cooling company can sometimes be a challenge. Hopefully, the tips we’ve discussed will make the process as smooth as possible for you, and that you’ll choose Comfort Heating & Cooling as your company of choice.
Why choose Comfort Heating and Cooling?
We’re proud to be a full-service HVAC contractor. Our expertise is vast, and we love helping our customers find the best solution for their home comfort needs and we’re committed to ensuring our customers get the best price possible. Call 503-679-9276 to schedule your HVAC consultation today with one of our NATE certified HVAC technicians.
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